Privacy Policy
After Sales Service
Uttamsales.com strives to provide accurate and up-to-date information about all products listed on our website. However, occasional errors or discrepancies may occur due to incomplete or incorrect information received from manufacturers, suppliers, or third-party sources. If you identify any inaccurate information, please notify us at onlinesupport@uttamsales.com.
Collection of Personally Identifiable Information
We may collect personally identifiable information such as your name, email address, phone number, and other relevant details when you create an account on Uttamsales.com. While certain sections of the website can be accessed without registration, some services, including order placement, require an account.
By registering with us, you may receive promotional emails, offers, and updates. If you prefer not to receive such communications, you may unsubscribe at any time.
Cookies
Cookies are small data files stored on your device by your web browser. They help improve your browsing experience by remembering certain preferences and information.
Uttamsales.com uses both temporary and persistent cookies to enhance website functionality. These cookies do not store personally identifiable information.
Disclaimer
We make every effort to ensure that product descriptions, specifications, and pricing information displayed on Uttamsales.com are accurate. However, inaccuracies may occasionally arise due to information provided by manufacturers or external sources. If you notice any incorrect information, please contact us at onlinesupport@uttamsales.com so that we can review and correct it where necessary.
Product Warranty and Liability
Uttamsales.com shall not be responsible for any damage, loss, or injury resulting from the use of products purchased through our website. Product warranties, where applicable, are provided directly by the respective manufacturers, who remain solely responsible for warranty-related claims.
Product specifications, dimensions, colors, and images displayed on the website are intended for reference purposes only and may vary slightly from the actual product.
Products & Accessories Confirmation
Upon delivery, customers are advised to inspect the package and verify that all products and accessories are included before accepting the order.
Any shortages, damages, or discrepancies should be reported immediately. Once delivery has been accepted, subsequent claims regarding missing items may not be entertained. For assistance, please contact us at onlinesupport@uttamsales.com or call +91 8989898898.
Security Precautions
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. Secure server technology is used whenever you access or update account information.
While we take reasonable steps to safeguard your data, no method of transmission over the Internet can be guaranteed to be completely secure. By using our website, you acknowledge that Uttamsales.com cannot be held responsible for information disclosed due to transmission errors or unauthorized actions by third parties.
Sharing of Personal Information
Uttamsales.com may share your personal information with its affiliated companies and business partners for purposes such as preventing fraud, identity theft, and other unlawful activities, as well as identifying related accounts to prevent misuse of our services. We may also share information when necessary to provide joint or co-branded services requested by you.
Our affiliates and partners will not use your information for marketing purposes unless you have specifically agreed to receive such communications.
We may disclose personal information when required by law or when we reasonably believe such disclosure is necessary to comply with legal obligations, court orders, subpoenas, or other legal processes.
Additionally, we may share information with law enforcement agencies, rights holders, or other parties when we believe it is necessary to:
Enforce our Terms & Conditions or Privacy Policy.
Investigate or respond to claims involving violations of third-party rights.
Protect the rights, property, safety, and security of our customers, users, or the public.
In the event of a merger, acquisition, restructuring, or transfer of assets involving Uttamsales.com, your personal information may be transferred to the relevant business entity. Any such entity will be required to handle your information in accordance with this Privacy Policy.
Termination
Uttamsales.com reserves the right to suspend or terminate your access to the website, services, or this agreement at any time and without prior notice if it determines that you have violated these terms or misused the platform.
Such termination shall not affect any legal rights or remedies available to Uttamsales.com, its affiliates, service providers, or partners under applicable law. Upon termination, all rights granted to you under these Terms & Conditions shall immediately cease, and any applicable rights shall revert to Uttamsales.com and its associated providers.
Use of Demographic and Profile Data
We use the personal information you provide to deliver and improve the services available through our website. This information helps us process requests, resolve disputes, provide customer support, collect payments, and maintain a secure online environment.
Your information may also be used to:
Understand customer preferences and interests.
Improve our products, services, and website experience.
Inform you about new products, promotional offers, updates, and relevant services.
Detect and prevent fraud, unauthorized activities, and security risks.
Enforce our policies and terms of use.
To continuously enhance our services, we may collect and analyze demographic and usage-related information regarding how visitors interact with our website.
We may use your IP address to identify and troubleshoot technical issues, administer the website, enhance security, and obtain general demographic insights.
From time to time, we may invite users to participate in optional surveys. These surveys may request information such as age, postal code, or other demographic details. The information collected is used to better understand customer needs and personalize the content, offers, and services displayed on our website.
Data Deletion Process
Users may request deletion or deactivation of certain account-related data by contacting our support team at onlinesupport@uttamsales.com.
Please note that such requests may apply to specific categories of information, including personal details, invoices, or product-related records, and may not necessarily result in the complete removal of the user account.
Upon receiving a valid request, Uttam Sales will process the deletion within approximately 4–5 working days.
